Shipping Information

  • Orders are shipped using Poste Haste and Fastway Couriers.
  • Orders will be processed and sent off as soon as payment is received. You will receive an email stating that your order has been sent and any relevant tracking details.
  • Orders are sent out Monday to Friday. If your payment is received before 9am we will endeavour to dispatch it the same day.
  • Courier delivery timeframes are overnight within the North Island and 2 – 3 days to the South Island. Rural delivery generally takes an extra day. This is a guide only and occasionally delays may happen.
  • If your order is damaged please let us know immediately. All lost or damaged parcels will be claimed for, so please keep any damaged packaging in case it is required for the claim.
  • Please take care when choosing your items as we are unable to exchange or refund as our products are food contact items.
  • If there any problems with your order please contact us within 7 days.